Support agents are only available Monday through to Friday between the hours of 9AM to 10PM UTC. As such, any tickets submitted using this form over the weekend may not be reviewed until Monday. 

If you’ve encountered an unintended error or issue that affects your experience in Adopt Me, you can report this issue to our team via the Adopt Me support site for us to investigate further. 

To submit a report to Adopt Me Support, please select the button at the bottom of this page to submit a bug report.

Not all reports will receive a response, however, you may be asked for more information about the bug in order for us to investigate effectively. If this is the case, you will receive a request for more information within 72 hours of submitting your report.

Note: If you are using this form in an attempt to bypass our live chat process, or to get assistance with types of issues that are not bugs, your ticket will be automatically closed with no response.