Yes, we accept video attachments within tickets. The types of video attachments we accept are as follows:

•  .webm
• .mpeg4
• .3gpp
• .mov
• .avi
• .mpegps
• .wmv
• .flv
• .qt
• .mp4 

However, for our system to upload and send the video to us, it must be under 20 MB; therefore, you may need to shorten the video, lower its quality, or compress it.