If, when contacting Adopt Me Support, you are receiving the error message "You are not allowed to use this application. You can try switching accounts to continue.", this means the account you are attempting to contact us with is under the age of 13.

In order to contact Adopt Me Support, you must be at least 18 years of age, or have the assistance of a parent or guardian when making your ticket.

As Adopt Me Support completes important maintenance and employee training, the parental support form has been temporarily closed. Please keep an eye out for our replacement for this service soon!